Business calls inside Microsoft Teams
If your office already works in Microsoft 365, your phones can live there too. Real business numbers, calling in and out, from Teams on a laptop or a mobile.
Or call 714-594-6000
Is this for you?
Teams calling is usually a good fit when your office already lives in Microsoft 365.
- Your office already uses Teams for chat and meetings
- Staff switch between a desk phone and Teams all day
- People work from home or from more than one location
- You’d like one app for calls, chat and meetings
- Some people want a desk phone, and others never use one
What you get
Your numbers in Teams
Each person gets a direct number and extension that rings in Teams.
Calls on any device
Answer in the Teams app on a laptop or mobile, or on a Teams desk phone.
Main line and menus
An auto attendant and call queues for your main number.
Desk phones where wanted
Keep desk phones for the people who prefer them, on the same system.
Voicemail in Outlook
Voicemail arrives in Outlook as well as in Teams.
Setup and support
We connect calling to your Microsoft 365 account and make changes when you need them.
What changes for your staff
A dial pad appears in Teams. Staff make and take calls in the same app they already use for chat and meetings, and callers still dial your usual numbers.
Before anything changes, we check your Microsoft 365 licenses as part of the free assessment and tell you plainly what, if anything, you’d need.
Common questions
Something we haven’t covered? Call us on 714-594-6000 and ask.
Do we need a particular Microsoft 365 plan?
Teams calling needs the right Microsoft license on each person who makes calls. We check what you have and tell you what would need to change.
Can we keep our phone numbers?
Yes. We move your existing numbers into Teams, so callers dial the same numbers.
Can some staff keep desk phones?
Yes. Teams desk phones and the Teams app work side by side on the same system.
Is this the same as Teams meetings?
No. Teams calling means real phone calls to and from any phone number, not only meetings between colleagues.
Already on Microsoft 365? Let’s look at your calling.
A free phone assessment, with no obligation. Have a recent phone bill handy and it goes faster.
Or call 714-594-6000